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REFUND'S & CANCELLATIONS

What is Pay’N’Park’s Refund/Cancellation Policy?

Plans change. We get it. Receive a full refund up to 30 minutes before your booking start time. You can cancel your spot by going to “Parking Passes” in the side menu, clicking the “cancel” button on the parking pass in the bottom of it.



Booking Start Time is the time from which the user has booked a parking spot at any given Pay'N'Park location. 


For Eg. "If a user books from 12 PM to 2 PM through the Pay'N'Park App or Web, 12 PM is considered as a booking start time. Hence a user can cancel a booking up to 11:30 AM & no later than that". 


Refund & Cancellation Policy: 

If a user cancel’s booking 30 minutes prior to the booking start time on mobile app or Pay'N'Park website, a full refund of the transactional amount will be refunded to the user.

If a user cancel’s booking less then 30 minutes to the booking start time, No Refund would be given back to the user.


A user can also email us at support@paynpark.xyz before 30 minutes of booking start time along with their transaction ID sent to their email & our team will be happy to assist them in cancellation & refund for the booking.


A money back refund takes 2-5 business days to show up back to your card/wallet/preferred mode of payment or payment gateway used while booking the parking spot.


Event Parking Pass - Refund & Cancellation:

If a user cancel’s booking 30 minutes prior to the booking start time of the event on app or web, a full refund of the transactional amount will be refunded to the user.

If a user cancel’s booking less then 30 minutes to the booking start time, No Refund would be given back to the user.


A money back refund takes 2-5 business days to show up back to your card/wallet/preferred mode of payment or payment gateway used while booking the parking pass.


What if the event gets cancelled? 

If an event gets cancelled, give our support team a call at +91 99790 52588, WhatsApp at +1 626 247 0605 or email support@paynpark.xyz. We can refund your booking, or allow you to reserve parking spot for rescheduled events.



Pay’N’Park Protection Plan: 

Our mission is to make parking seamless, if anything goes wrong please let us know & we will always fix it.




NOTE: Pay'N'Park is the brand name owned by the legal business entity Crazy Softnet Technologies, LLP

© 2017 Pay'N'Park. All rights reserved.